The reception at the airport, transfer to hotel and check-in were seamless. Stayed at the Les 4 Seasons section of hotel complex.
Our rooms were available but not yet made up. .
The entire week was one of gastronomic pleasure! Large selection of salads, fruits, numerous, varied hot dishes, good breads. Breakfast not up to standards of many resorts. Fresh squeezed orange juice is non existent. The reservation-only, free a-la-carte restaurants were very good and copious. Never a shortage of seafood, delicious grilled calamari. Good pool-side pizza.
Animation team work very hard without being intrusive. Evening shows diverse and entertaining.
Large but not unmanageable complex with direct access to beach. Adequate sized rooms are cleaned promptly each morning. It is a beautifully landscaped and maintained hotel.
There is also a Relax Center balneotherapie a short walk from the hotel that charges a fraction of the 4 Seasons spa treatments.
I think booking excursions on site in many cases appear to cost less than in the brochure and you pay in Dinars rather than in Euros. My son really appreciated the mini club excursion to Djerba Explore, a large crocodile park, for only 11 dinars.
I would recommend stopping in to the tourist office in Houmt Souk early on in the visit if you want information about what to do besides the excursions offered at the hotel. It’s a short, inexpensive taxi ride (15 minutes, and costs between 5 and 6 dinars or between 3.25 E and 3.90 E). There are no brochures, maps or other information provided at the hotel other than the posted group tours.
In short, this is a very well kept, well managed hotel and is deserving of it’s three stars in every category. We got a lot more quality for the rating than what we expected and it was absolutely correct for the money.
This hotel is exclusively managed by FRAM tours and 98 percent of the guests are French. Italian and German are spoken by many of the staff but English is not a strong point. The animation team always asked in advance if there were non French people in the audiences and would translate introductions accordingly but the shows were in French.
Prosclean, well managed, excellent service, friendly staff, good animation team
Consno area maps, brochures or information for the independent traveller